Store and Shipping Policies.
1. Order processing time: All orders will be processed and shipped within 1-3 business days after the order is placed, excluding weekends and holidays. You will receive a confirmation email once your order has been shipped.
2. Shipping rates: We offer affordable shipping rates, including economy, standard, and expedited options. Shipping fees are calculated at checkout based on the weight of your order and your location.
3. Domestic shipping: We ship within the United States via USPS, UPS, or FedEx. Delivery times may vary depending on the shipping method you choose and your location. Typical delivery times range from 3-7 business days for USPS First Class Mail, 2-5 business days for USPS Priority Mail, and 1-3 business days for USPS Priority Mail Express.
4. International shipping: We ship worldwide using USPS, UPS, or FedEx. International shipping rates and delivery times vary by country and shipping method. Please note that customs fees, import taxes, and other charges may apply to international orders and are the responsibility of the customer.
5. Shipping address: Please ensure your shipping address is correct and complete at the time of your order. We are not responsible for any delays or additional charges caused by incorrect or incomplete shipping addresses.
6. Tracking information: Once your order has been shipped, you will receive an email with your tracking information. Please allow up to 24 hours for your tracking information to update.
7. Lost or damaged packages: We are not responsible for lost or stolen packages. If your package is lost or damaged during transit, please contact the carrier directly to file a claim. We will do our best to assist you in resolving any issues related to lost or damaged packages.
8. Returns and exchanges: Due to the nature of our products, we cannot accept returns or exchanges. However, if your order arrives damaged or incorrect, please contact us within 48 hours of receiving your order, and we will work with you to rectify the issue.
9. Cancellations: We understand that sometimes plans change, and you may need to cancel your order. If you need to cancel your order, please contact us within 12 hours of placing your order. Once your order has been processed and shipped, we cannot cancel or modify it.
10. Customer service: Our goal is to provide excellent customer service and ensure that you are satisfied with your purchase. If you have any questions or concerns about your order or our shipping policies, please do not hesitate to contact us. We are here to help!
11. Pre ordering:Â Please expect a processing time of 5-10Â business days